The Avaya INDeX 2010 is the introductory handset in the INDeX “20” series range.
Although no display, it still boasts an impressive set of features including message waiting light. It is ideal for applications where a simple phone is all that's required... e.g. reception area.
Each terminal has:
Live Keypad / On hook Dialling
Receive & Make Page
Hand free Speech
Headset Capability
It can be wall mounted
Message Waiting Light
INDeX handset 2030
The Avaya INDeX 2030 Phone provides a full feature handset for hybrid configurations where users require multi functional display terminals.
Te Avaya INDeX 2030 has a large Display (LCD) (The top part providing two windows for calling and called information, the second part has a 16 character display line of text.)
Each terminal has:
Message Waiting Light
Live Keypad/On hook Dialling
Monitor
Receive & Make Page
Hand free Speech
DSS (Direct Station Select)
Large LCD with INDeX Dialling
Context Sensitive Keys
Visual Voice Mail
Headset Capability
INDeX handset 2050/2060
The Avaya INDeX 2050 and 2060 are the top of the range handsets that provides a full feature handset for hybrid configurations where users require multi functional display terminals.
Te Avaya INDeX 2050 and 2060 has a large Display (LCD) (The top part providing two windows for calling and called information, the second part has a 16 character display line of text.) They both have BLF functionality but the 2060 has added network connectivity facilities. In addition they both “Manager/secretary” and ACD capability with facilities for call routing and many other valuable features.
Each terminal has:
Message Waiting Light
Live Keypad/On hook Dialling
Monitor
Receive & Make Page
Hand free Speech
DSS (Direct Station Select)
Large LCD with INDeX Dialling
Context Sensitive Keys
Visual Voice Mail
Headset Capability
BLF
ACD functionality
INDeX 2050
INDeX 2060
INDeX 20CC Turret
The Avaya INDeX 20CC is a Call Centre module designed to be used in the Call Centre environment. It has slightly different keys and functionality like “Log in/out” and “Wrap up” keys and is designed for use with headsets such as Plantronics or GN Netgcon etc. Unlike the DT version, there is only one model in the “20” series range and this item has BLF keys as standard. It is therefore comparable with the TT5.
INDeX handset DT1
The Avaya INDeX DT1 is the introductory handset in the INDeX “DT” series range.
Although no display, it still boasts an impressive set of features including message waiting light. It is ideal for applications where a simple phone is all that's required... eg reception areas or warehouse.
Each terminal has:
Message Waiting Light
Live Keypad / On hook Dialling
Receive & Make Page
Hand free Speech
Headset Capability
It can be wall mounted
INDeX handset DT3
The Avaya INDeX DT3 provides a full feature handset for hybrid configurations where users require multi functional display terminals.
The INDeX DT3 has a large display (LCD) (The top part providing two windows for calling and called information, the second part has a 16 character display line of text.)
Each terminal has:
Message Waiting Light
Live Keypad/On hook Dialling
Monitor
Receive & Make Page
Hand free Speech
DSS (Direct Station Select)
Large LCD with INDeX Dialling
Context Sensitive Keys
Visual Voice Mail
Headset Capability
INDeX handset DT4
The Avaya INDeX DT4 provides a full feature handset for hybrid configurations where users require multi functional display terminals.
The INDeX DT4 has a large display (LCD) (The top part providing two windows for calling and called information, the second part has a 16 character display line of text.) The inbuilt Busy Lamp Field is a valuable management tool who can identify which lines/extensions are in use. This model does NOT have hands free speech.
Each terminal has:
Message Waiting Light
Live Keypad/On hook Dialling
Monitor
Receive & Make Page
BLF
DSS (Direct Station Select)
Large LCD with INDeX Dialling
Context Sensitive Keys
Visual Voice Mail
Headset Capability
INDeX handset DT5
The Avaya INDeX DT5 provides a full feature handset for hybrid configurations where users require multi functional display terminals.
The INDeX DT5 has a large display (LCD) (The top part providing two windows for calling and called information, the second part has a 16 character display line of text.) The inbuilt Busy Lamp Field is a valuable function for management who can identify which lines/extensions are in use.
Each terminal has:
Message Waiting Light
Live Keypad/On hook Dialling
Monitor
Receive & Make Page
Hand free Speech
DSS (Direct Station Select)
Large LCD with INDeX Dialling
Context Sensitive Keys
Visual Voice Mail
Headset Capability
BLF
INDeX Turret TT3 and TT5
The Avaya INDeX TT3 & TT5 are both Call Centre modules designed to be used in the Call Centre environment. They have slightly different keys and functionality like “Log in/out” and “Wrap up” keys. They are also designed for use with headsets such as Plantronics or GN Netgcon etc.
The only difference between the models is that the TT5 has BLF keys as standard. They can therefore be compared to the difference between the DT3 and DT5 in the handszet range.
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